Managing Your Subscription

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  1. Can I add points to my order or add extra items to my order? Absolutely!!  One of our favourite features with our new site is that you don't have to stick your order exactly to the points listed - you can add extra items and simply purchase top up points if you go over the order total!  The system will let you know when you have reached the preset total ...
  2. I'm an existing customer - why can't I find my subscription or edit my next order? Congratulations!  You have logged in to our all new, custom designed, updated website with many, many great changes, as requested in feedback from you, our customers! For privacy and security reasons, we are not able to transfer passwords, payment information and subscription permissions - ...
  3. Updating Address Information Need to update your billing or shipping address, or both?  Want to request delivery to a different address than you normally use?  Here's a great guide to updating and/or adding addresses to your profile! 1.  Log in to your account and and check the address(es) currently showing ...
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