I'm an existing customer - why can't I find my subscription or edit my next order?

Congratulations!  You have logged in to our all new, custom designed, updated website with many, many great changes, as requested in feedback from you, our customers!

For privacy and security reasons, we are not able to transfer passwords, payment information and subscription permissions - when you visit this site for the first time, click on "Sign In" then click on "Forgot Your Password?"  You will receive an email with instructions on resetting your password.

Once you have reset your password, please go ahead and create your box - we have many new products to choose from - including beef and pork roasts, veal and lamb, with more to be added in the coming weeks!  

Once you have chosen your box, you can choose what will be in your box, as always - and we are now able to offer top up points for your box so that you can add items a la carte if you wish - or add that one or two extra item(s) without having to increase your box size!

At checkout you will be asked to enter payment information and that's it, you are now set up on the updated website.  Moving forward you will be able to edit upcoming orders, change dates and more!


**Please note, when you place an order on our updated site it will process immediately.

Categories: Knowledge base Managing Your Subscription General Questions