How It Works
Step 1 We Source
We work directly with local farmers and suppliers to source the highest quality naturally raised products.
Step 2 You Choose
We have boxes suitable for 1 person living in a condo up to families of 5 or more eating meats regularly and everyone in between. Select the box that best represents your needs … don’t worry you can always change your box before finalizing your order or on any future orders.
If you’re not sure how, simply call our customer support at 1-905-593-2648 and we’ll be happy to help.
Step 3 Customize Your Butcher Box
This is the fun part. Have a look at all of the products available and select the items that you and your family eat the most. With no pre-set boxes, you can select the same item multiple times or select different items.
The best part is, you’re never locked in. With Butcher Box, you’re able to log into your account at anytime and make changes to any future order including changing the products, delivery frequency and order size. Since there is no commitment, you can pause, skip or cancel your subscription at anytime before the next process date.
If you want to try just one box or send a gift, we have one time orders available.
Step 4 Delivery
Sit back and relax, your HACCP certified naturally raised meats are on their way. We have very flexible delivery options to make it easy for you. Once your order is placed, you’ll receive an email with your delivery confirmation. We prefer to deliver in person using our own delivery team members therefore we do everything that we can to work around your schedule.
However since we do deliver to areas outside our local delivery zone, we may not be able to utilize our own delivery truck, at which point we would ship using one of our major courier partners. To do so, your order is packed in an insulated box with dry ice, ensuring the meats remain frozen until the end of the shipping day. We can even deliver it to your work in a insulated box with dry ice, that way it’s ready for you to take with you that night.
Frequently Asked Questions
Am I locked in?
Never, at anytime before your next process date, you simply log into your account where you can modify the cuts of meats, pause your order (in case you’re on vacation) or cancel all together.
Am I locked into a contract?
Absolutely not. We don’t believe in long term contracts or commitments therefore we’ve made our program completely flexible which allows you to cancel at anytime prior to your next process date.
It’s the summer now and I need more steak, what can I do?
Butcher Box makes everything extremely easy, simply log into your account and swap out items that you won’t be using for more steak.
If you live outside of that area, we would ship overnight using a major courier and they would deliver between 8am – 8pm. If nobody is home, they normally leave your order in a safe place or take it back to a nearby access point to be picked up that evening. We pack courier orders using an insulated box and dry ice ensuring everything stays frozen until that evening. If you have any special requests, please let us know and we’ll do everything possible to accommodate.
I need more meat for an upcoming party, what can I do?
It’s easy to increase your box, simply log into your account and change your box size to the larger box. You can also order a 1 time order with the items that you want for your amazing party.
What if I don’t make any changes to my order?
No problem, you’ll receive exactly the same box as in your previous month.