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FAQ

About Us

Am I locked in?

Can I just order one box without a subscription?

Can I order a large freezer filler order?

What is H.A.C.C.P Certified?

What's the best way to thaw my meats?

Why is Butcher Box Chicken Better?

Why is Butcher Box Beef Better?

What's the difference between 100% Grass Fed, Grass Finished and 100% Grass Fed, Grain Finished?

Are your products gluten free?

Are the reviews on your site real?

Can we customize our box?

Can we customize future deliveries right now?

How do I make changes to my next order?

I'm going on vacation for 2 weeks and need to move my next process date for 2 weeks late, can I do that?

I love the meats however our box is too big, can I have the same box delivered every 5 or 6 weeks instead of every 4 weeks?

Which area do you deliver?

How much does shipping cost?

When will I receive my order?

Will you deliver to my work?

What if I live in a condo?

What if I'm never home to take delivery?

Can I upgrade to a larger size order?

Can I order this as a gift?