Butcher Box works with local Ontario Farmers to provide families all over Ontario and Quebec with locally sourced, naturally raised, chemical free, 100% grass fed, 100% grass finished beef, AAA beef, Ontario premium pork; air-chilled, grain-fed, free run poultry raised without and hormones or steroids and wild seafood.

We ship directly to your home or office  using our own team members, in our own temperature controlled delivery van to most addresses within an hour of the GTA.  You don't have to be home to receive delivery, simply inform our customer service during delivery confirmation and we'll make arrangements to ensure your order remains frozen until you arrive that evening.

If you live outside of that area, we'll pack your order in our box with an insulated insert and dry ice to ensure your box stays frozen during delivery and ship that order using one of our major courier partners.

There is no need for a large freezer, we've designed our boxes to fit in a standard size fridge freezer.

You're also able to change, suspend or cancel your order at anytime before the next billing date.

Now you have the best of both worlds, the ability to purchase the best products with the convenience of monthly deliveries.

Of course you can.  Once you place your order, you'll receive an order confirmation email with the order number, simply reply to that email saying that this is a 1 time box and we'll cancel the subscription for you.  There are no fees or charges to cancel your subscription.  

If you prefer, you can also log into your account after placing your first order and cancel the subscription.  Our system is very flexible.  

Yes you can.  If you have a freezer separate from your fridge and are looking to save some money by ordering a larger custom order, large enough to fill your freezer for around 4 - 6 months, we can accommodate.   

Simply let us which products you would like and how much of each.  For example, you may want 30 lbs of boneless skinless chicken breast, 40 lbs of grass fed lean ground beef or RWA AAA Angus ground beef, 30 lbs of AAA striploin steak, 20 lbs of pork chops, 30lbs of bacon etc.   The easiest way is to browse our site, figure out how many lbs of kg of each product you want and email that to info@butcherbox.ca.  don’t worry if you’re not exact, as long as it’s something that you eat, it will keep in your freezer to be enjoyed anytime.  Please include your name, phone number along with your address or postal code so we can confirm that we're able to deliver to you. 

Once we have that, we'll be able to provide a custom quote just for you.  

If you ever have any questions, we're here to help, simply send us an email anytime.   

Hazard Analysis and Critical Control Points (HACCP) is an internationally recognized system for reducing the risk of safety hazards in food.  

All of our products are inspected by the Canadian Food Inspection Agency, however HACCP is the highest level of inspections. This is a voluntary certification, it's difficult to get and difficult to keep therefore we work extremely hard to make sure HACCP is followed.  

Most butchers cut all their products in the same cold room.  They'll cut chicken for several hours then clean the cutting table and start to cut beef.  The problem is that if the table was not completely cleaned, there is a chance that the chicken juice will be transferred to the beef resulting in cross contamination.  

For our families, under HACCP, we have separate cutting rooms for each product eliminating the chance of any cross contamination.  

HACCP does not start at our butcher, under these strict regulations, all of our suppliers must also be HACCP certified resulting in only the best and safest product for you and your family.  

Thawing in the refrigerator is the safest method. Make sure to put a tray or bowl under the package to catch any liquid that make be released as the meat thaws.

In order to provide the best seal possible, the product may be slightly compressed when vacuum sealing - this will prevent freezer burn and lock in the natural juices of the product. In turn, as the product thaws, these juices are released and can cause a slight expansion of the product, which will interrupt the vacuum seal - this is where the leakage comes from, it does not affect the quality of the product, nor does it reflect on the integrity of the seal.

If you're in a pinch, you can thaw in the sink by running your unopened package under cold water - again, place the product in a bowl in the cold water bath. You can even cook some cuts from frozen.

We Sell Chicken, Not Water

Most of the chicken sold in local grocery stores is water chilled.  During this process, the producers submerge the chickens in a vat of cold water in order to reduce bacteria.  This creates a few problems.  

1.  Anytime you put anything in water, it takes on the water adding weight to the chicken.  Now instead of paying for chicken, you're also paying for water.

2. As you cook the chicken, the water starts to evaporate or steam the chicken.  The result, the chicken shrinks and tastes rubbery.  

You can see this for yourself, if you've ever purchased chicken in a bag and at the bottom of the bag there is water ... that's the water leaking out of the chicken.  

3.  As the bacteria levels increase in the water, the producers add a food grade bleach to the water .. so now you've just added a chemical to the food that you and your family will be eating.

4.  Some stores, in order to reduce the retail price, pump the chicken.  In this process a syringe containing a saline solution is injected into the chicken, adding more liquid, salt and more weight to the chicken.   

There is a Difference

There is a process called Air Chilled, and just as it sounds, the chickens are cooled by cold air and not water.  This process takes longer adding cost however the difference is significantly noticeable.  

At Butcher Box, we only carry Ontario air chilled, grain fed, free run poultry, raised without any hormones or steroids.  Combine that with the air chilling process and the result is the best tasting, better cooking and safer products for you and your family.   

From freezer to table in 20 minutes

Easily thaw these individual vacuum packed chicken breast in 15 - 20 minutes, season it the way you want and, place it on the BBQ, pan fry or in the oven, there are thousands of ways to enjoy this high quality product while ensuring you're feeding your family only the best.

This is the way chicken should be !!!

Not all beef is created equal, at Butcher Box we carry locally sourced, 100% grass fed, grain finished AAA, pasture raised beef containing the highest marbling ensuring your steak is tender and juicy, every time.  

We also offer 100% grass fed, grass finished beef, which, while believed by many to offer more health benefits than AAA, is not grain finished to produce the marbling requirements for AAA beef and generally a much leaner product.   

Beef is also a excellent source of protein a 3 oz serving of red meat supplies about half the protein an average adult needs in a a daily diet.  This protein contains all the amino acids needed to build muscle and repair tissue which help prevent illness.  Protein is also linked to weight loss, since it satisfies hunger and keeps you satisfied for hours following your meal.  

That's a great question.  Many claim to be 100% Grass Fed however it's also important to know how the animal is finished, is it a grass finish or grain finish?   At Butcher Box, we carry both 100% Grass Fed, Grass Finished and 100% Grass Fed, Grain Finished.

You'll notice the first few beef products are AAA, grass fed then grain finished, which is the most popular type of beef.  With this process the animals are fed 100% grass up until the last few months before going to market, at which point our farmers feed the animals a mixture of grains, increasing the level of marbling resulting in a AAA steak with a buttery texture.  These are the steaks in high demand at fine dinning and high end steak restaurants.  

Our second beef products, which are displayed at the bottom of our product list is 100% Grass Fed, 100% grass finished.  Since the animal is raised only on grass, the meat is less tender however there are several health benefits to eating this product over grain finished.    Since the demand is less, we deal exclusively with one farm out of Peterborough.  

We understand that some people are celiac and some have a gluten sensitivity and that's way we're proud to say that all of our products are gluten free.  

Yes they are.  In order to be transparent, we use a third party review software called Yotpo which will email a customer 14 days after they place their order asking them to review the product that they've purchased.  That review is then automatically published on our site and on the product itself.  

Since privacy is extremely important, we only publish the reviewers first name and first initial of their last name.  

At the end, what you're reading are real reviews from real customers.  

Why not give it a try?  

Yes you can.  Our staff are also customers and we've found that needs change throughout the year.  We may BBQ our steaks primarily in the summer therefore our summer months have more steaks in our boxes.  In the winter, it's more ground beef for chicken therefore we customize our fall and winter deliveries with those items.  We enjoy seafood year round so we add a little to each month.  

Don't worry about being locked in, even if you customize upcoming deliveries and something changes, simply log into your account and change any future order.. it's so easy.  

If you plan on changing the order process date, please change the date first, then change the products in your subscription.  When you change the order process date, the system defaults back to the original order therefore please change the date first, then change the items in the subscription, then double check the order before saving. 

In order to make changes, simply log into your account https://butcher-box.myshopify.com/tools/checkout/front_end/login, once logged in you'll your subscription, if you have more than one subscription, you will see all of your subscriptions.  Click on View Details 

then click on 'Manage Upcoming Orders'.

then click on 'Change Your Selections'

From there remove which items you don't want and replace them with the items that you do want.  Once you've made your changes, please click on 'Save Selections'

That's it, you're all done.   

You can make changes to your order before your next billing/processing date.  

If you plan on changing the order process date, please change the date first, then change the products in your subscription.  When you change the order process date, the system defaults back to the original order therefore please change the date first, then change the items in the subscription, then double check the order before saving. 

In order to make changes, simply log into your account https://butcher-box.myshopify.com/tools/checkout/front_end/login, once logged in you'll your subscription, if you have more than one subscription, you will see all of your subscriptions.  Click on View Details 

then click on 'Manage Upcoming Orders'.

then click on 'Change Your Selections'

From there remove which items you don't want and replace them with the items that you do want.  Once you've made your changes, please click on 'Save Selections'

That's it, you're all done.   

When your order does process, you will receive an email itemizing exactly what's in that box.  If for any reason your changes weren't saved, please reply to that email with the correct items and we'll do our best to manually make those changes. 

If at anytime you have questions, please call our customer support at 905-593-2648

Of course, we've designed this program to be as flexible as possible so we have 2 options.  

Option 1, log into your account or click http://butcher-box.myshopify.com/tools/checkout/front_end/login

Next click on manage, then upcoming orders.

Then click on the date of your next order and pick a date 2 weeks in the future.  The new date that you select will be the new process date.  The great part is that every future date will also change therefore if you're delivered every 4 weeks, all future orders will change to be 4 weeks from that new date.  

Option 2 is to call our customer support at 905-593-2648 or email info@butcherbox.ca and let us take care of it for you, we're here to help.  

Yes, we've designed this site with you in mind.  In order to make it as easy as possible, the default process date and subsequent delivery date is every 4 weeks.  We understand that you may want to take advantage of the savings with the larger box however that may result in too much meat to eat in 4 weeks.   In that case, simply send us an email at info@butcherbox.ca and we can change that to any frequency that you want.  If the larger box lasts 5 or 6 weeks, tell us and we'll only process and ship that order every 5 or 6 weeks.  

Place your first order to create your account, then send us the email with the required frequency. 

We ship to most of Ontario and most of Quebec.  If you're local to the GTA, we'll deliver in one of our freezer trucks, you'll be contacted by our to confirm the delivery date and time frame.  

If you're outside of our local delivery area but still within Ontario and Quebec, we ship overnight via a major courier partner.  The courier orders are packed in a Styrofoam box with dry ice and shipped right to your door.  Using dry ice allows us to keep all your meats frozen until the night of delivery.

We are working on expanding our delivery area to outside of Ontario and Quebec therefore if you live outside of this area, please sign up for our mailing list at the bottom of our site.

FREE

The price you see at checkout is the price you pay .. not a penny more.

Due to COVID-19 we've had a tremendous surge in new orders and our team is working 7 days a week packing and delivering to our fantastic customers.  Our delivery target is within 2 - 7 days of the order date and so far we have been able meet that goal.    

If you live within our local delivery area, typically within an hour's drive from Mississauga, Ontario we deliver in person 7 days a week in our own delivery truck.  We have implemented contactless delivery protocols, you'll receive full details with your delivery confirmation.  Not only will we provide you with the delivery time frame during confirmation, our driver will also text you an ETA when they are on their way to your home or office.  

Our dedicated scheduling team will typically email you within a few days of the order being received to confirm the exact date and time frame for your delivery, if you need special delivery, please email jean@butcherbox.ca and we'll do our best to accommodate.     

For orders outside of our local delivery area, we'll ship your order using a major courier and of course there is no additional cost to you.  With our courier partners, we ship Monday, Tuesday and Wednesday from our plant in Mississauga to arrive at your address within 1 to 2 business days.   Please note that some couriers are experiencing delays however our orders are packed taking this into account therefore your order will arrive frozen. 

No problem, we can deliver right to your door or if you're not home, we can leave your order with your concierge.  Please ensure you speak with your concierge as not all will accept food orders.  If you know you won't be home, simply let our delivery team know and we'll ensure we pack your order in an insulated box ensuring your order will remain frozen until the end of your delivery date.  

We understand, people are busy, that's why we recommend providing your work address and we'll be happy to deliver it right to your office.  

Another option is that as long as there is a safe place to drop it, we can ship your order with a Styrofoam insert and dry ice, ensuring your order remains frozen until the end of the day.  

Absolutely, simply log into your account or use this link, https://butcher-box.myshopify.com/account/login?manage-subscriptions

• Click on manage subscriptions
  
• On the "manage: column use the pull down and click on "cancel order".  You may be asked for a reason, simply say that you want to change your order size. This will take you back to the main page where you can select a different size box.
  
• Select your order size, and fill it with the products that you want.  
  

Please keep in mind that the day that you select your new box, your order will be processed that day and be shipped within 7 days.  If you made this change today, it would charge your credit card and process right away.  

If at anytime your not sure, please call our customer service line directly at 905-593-2648.

Of course you can.  We're making updates to our site to make it easier however in the meantime, simply order the box of your choice and make the shipping address as the recipient address.  If you're billing address is outside of Ontario or Quebec or even in the US, please enter your correct address however when the system asks for a province, please use Ontario instead of your actual province or state.  This will allow the payment to go through.    

Shortly after you place your order, you'll receive a confirmation email with the order number.  Simply reply to that email saying that this is a one time order and we'll cancel the subscription for you.  Please also include the email address or other information needed for us to contact the recipient in order to schedule their delivery or arrange for the courier delivery.  There is no cost to cancel your subscription.  

We'll also be happy to add a special note, simply reply to the order confirmation email with what you would like written on the note and we'll be happy to include this.  

Chicken having an unusual smell can seem concerning, however it may well be due to the packaging method rather than the chicken itself.

Our chicken is vacuum packaged. This means your chicken is vacuum sealed for freshness purposes. During this process, some oxygen is removed from the packaging to preserve the quality. This can cause a sulphur or "eggy" smell when opened. All you need to do is open the package and allow it to sit for a couple of minutes before cooking.

That being said, should you have any concerns about the safety of your chicken do not eat it and please get in touch with us - either via email info@butcherbox.ca or phone (905) 593-2648