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Help Centre


About Us

Am I locked in?

What is H.A.C.C.P Certified?

Why is Butcher Box Chicken Better?

Why is Butcher Box Beef Better?

What's the difference between 100% Grass Fed, Grass Finished and 100% Grass Fed, Grain Finished?

Are your products gluten free?

Are the reviews on your site real?

Can we customize our box?

Can we customize future deliveries right now?

How do I make changes to my next order?

I'm going on vacation for 2 weeks and need to move my next process date for 2 weeks late, can I do that?

I love the meats however our box is too big, can I have the same box delivered every 5 or 6 weeks instead of every 4 weeks?

Which area do you deliver?

How much does shipping cost?

When will I receive my order?

Will you deliver to my work?

What if I live in a condo?

What if I'm never home to take delivery?

Can I upgrade to a larger size order?

Can I order this as a gift?

Can I just order one box without a subscription?